Fullerton Bank Personal Loan Customer Care

Fullerton Bank Personal Loan Customer Care Number

The Fullerton Bank has facilitated a toll-free number, 1800 103 6001, which you can use for any assistance related to the Dialabank Personal Loan. The qualified bank representatives will address your issues at the earliest from 9 a.m. to 7 p.m. (Monday to Saturday excluding Sunday, the fourth Saturday of every month, and bank holidays). Furthermore, the bank invites any suggestion, query, or complaint with no hesitance. You can lodge your grievance with the bank via different mediums. The bank also makes available the calling number 9594763763, wherein you have to make a missed call, after which the bank makes a call back within 24 hours to give details on the status of your Loan.

Fullerton Bank Customer Care Numbers

You must reach out to the customer care numbers to seek an exact solution to your problems.

Submitting a Complaint for Fullerton Bank Personal Loans

The complaint submission against the personal loan with Fullerton Bank is now made easy like never before. You have to take a look at the steps provided below to understand the mechanism for compliant filing.

Step 1: Approach the customer care department of Fullerton Bank and call up the bank’s toll-free number to voice your concerns.

Step 2: Apply for grievance redressal on the bank website if your concern didn’t get resolved. 

Step 3: Writing to Nodal Officer is another alternative if still your concern wasn’t resolved.

Step 4: Consign a mail to Principal Nodal Nodal Officer if in any case your problem wasn’t resolved.

The Nodal officer can be contacted through the given method.

Fullerton Bank aims at providing the easiest solution to the concerns of the customers by providing multiple opportunities for complaint addressing. In this manner, the Nodal Officer can also be reached if the desired solution in the initial stages isn’t provided with the customer can take the complaint about escalation for issues concerning the personal loan. The Nodal Officer can be reached via mail to the official ID namaste@fullertonIndia.com from the bank website or by posting a letter to the office address. 

Online Assistance for Queries, Feedback, or Complaints

Various options are provided to the Fullerton customers for lodging feedback and complaints on the online platform. The live chat box is made available for the customers so that any concern about the Personal Loan. The purpose is served by the bank’s online website that provides the customer care number personal loan, and immediate solutions to such problems are provided in no time. The dedicated employees reach out to the customer to hear out the concerns through telephonic conversation. Mail is also an option for the same, and lives chat boxes give instant solutions via live chatting with the customers, and for any support for a personal loan, you can contact Dialabank with this number 9878981166.

Grievance Redressal

The Fullerton Bank gives its best in solving the queries and doubts of the customers, but in case the problems remain pristine, then hitting ” Customer Care Redressal Cell” would be the best option. This department can easily be contacted via mail at ccrc@fulertonindia.com. In the case of non-satisfactory results, the customer may seek further solutions on different levels. Such a hierarchy is designed for the customer’s comfort so that the appropriate solutions are given to the esteemed customer. The levels are as below:

Level 1: In the initial phase of seeking a solution to the problems a phone call, chatbox, or email suffices to the need of the customer. You can even visit the bank branch in person to clarifying your concerns. The bank branch can easily be located through the branch locator on the website.

Level 2: In case of deficient outcome the customer should further escalate to the Nodal Officer option where a letter or an email to the official mail of the bank’s Nodal Officer is the accurate way to seek solutions.

Level 3: Now that none of the solutions was satisfactory enough to resolve your issue to should reach out to the Principal Nodal Officer without any delay via mail or post directly to the official address of the bank’s Principal Nodal officer.

Principal Nodal Officer details

Fullerton Bank, in commitment to their customers, manifests every possible way to provide the required solutions to the customers. The Principal nodal officer can either be contacted through email or post a letter to the official address of the Principal Nodal Officer in your State.

Fullerton Bank Personal Loan Customer Care FAQ’s