Axis Bank Personal Loan Customer Care

Axis Bank Personal Loan Customer Care Number

Customer care numbers for Axis Bank personal loans are 1860 419 5555 and 1860 500 5555. By contacting any of these numbers between 9 a.m., callers can get information on personal loans. Up to 9 p.m. Monday through Saturday (except national holidays). The bank provides phone banking services from which all your personal loan-related questions can be raised. The customer service team at the bank is extremely attentive and committed to assisting you with any problems related to personal loans or other financial items.

Axis Bank Personal Loan Customer Care Numbers

You can connect the Axis Bank Personal Loan Customer Care service through cell phones and landlines. You should contact the bank’s customer service team.

Axis Bank Personal Loan Customer Care Numbers for NRI Customers

Via telephone banking, NRI customers can also lift and answer their concerns. The bank has set up special toll-free numbers to call for Axis Bank Personal Loan Customer Care with banking items.

Submitting a Complaint for Axis Bank Personal Loan

Here’s a rundown of how to file an Axis Bank complaint:

Step 1: To reach the Axis Bank Personal Loan Customer Care department, dial the numbers for the phone banking services.

Step 2: resort to the grievance redress mechanism if you are not happy with the answers.

Step 3: Write or send an email to the Circle Nodal Officer if your problem is not addressed at the first level.

Step 4: Send an email or write to the Principal Nodal Officer if your concern still remains unresolved.

You can contact the nodal officers through the following channels:

Axis Bank provides its customers with a wide variety of banking products and services. Axis Bank has set up a comprehensive and committed customer service department to handle those concerns in order to remedy the issues and complaints faced by its clients. For any kind of assistance, they need relating to personal loans they have already taken or plan to take, consumers should contact eligible Axis Bank Personal Loan Customer Care service representatives. There are different ways through which clients, such as email, voice calling and post, can contact customer service. To get help in answering your problem, clients may also visit any nearby Axis Bank branch.

Online Assistance for Queries, Feedback or Complaints

Via email, phone, and post, or by visiting the branch in person, customers can approach Axis Bank Personal Loan Customer Care service. From the Axis Bank website itself, customers can email customer service. Customers may also call the bank to answer any questions or concerns via their phone banking number. You can also email the customer service department. YOU CAN CONTACT DIALABANK FOR ANY KIND OF ASSISTANCE AROUND THE CLOCK BY CALLING ON 9878981166.

Grievance Redressal

You should follow the grievance redress process if you are not pleased with the response from the customer service department. It’s a 3-level mechanism through which you can fix any problem you face with your loan or other items from Axis Bank. Here’s how things work.

Level 1: You can communicate with the bank through three networks, live chat, call centre, or visit a branch office if you are presenting your query/issue for the first time. You can even use the branch locator online, which is present on the official website of the bank.

Level 2: You communicate with the Nodal Officer of the bank if you are not happy with the Level 1 answer. You can either send an email via the portal or write a letter to the Nodal Officer directly. You can install the grievance form, fill in the data, sign it and submit it to the nodal officer in question.

You should write to the respective Circle Nodal Officer for branch-related grievances.

Level 3: You may contact the Principal Nodal Officer if you are still not happy with the Level 2 answer. You may either send an email via the online portal of the bank or write to the officer expressing your concerns.

Principal Nodal Officer Details

If the Redressal Cell grievance is unable to answer your complaint, you may reach out to the Principal Nodal Officer of the bank based in your state by email or post. If you want to contact the Nodal Officer by post, the addresses of Nodal Officers located across India are as follows.